Any project that involves print material must be paid before the project is printed, to cover cost of print.

Our Terms and Conditions depend on the service you undertake through us. Depending on the services you require, please click any of the links below:

Printing Services

Web Design

Graphic Design

Web Hosting

Print Terms and Conditions

Customer Responsibilities

It is the customers/clients responsibility to check all content designed for print material, before printing takes place. Artwork files will only be sent to print once approval has been received by email or letter as a notice of evidence.

The designer cannot be held responsible for any errors to content if it has already been approved and granted to go for print as it is an irreversible procedure once files/designs have been printed.

Any project that involves print material must be paid before the project is printed, to cover cost of print.

Terms of Print

1. Venture Design and Print is our business trading name.
2. Goods mean the articles or things described in the contract between Venture Design and Print and the purchaser.
3. These conditions shall be deemed to be incorporated in all contracts of Venture Design and Print to sell goods and in the case of any inconsistency with any order or form of contract sent by the purchaser to Venture Design and Print whatever may be their respective dates the provision of these Conditions shall prevail unless expressly varied in writing and signed by a director on behalf of Venture Design and Print. Notwithstanding that Venture Design and Print may have given a detailed quotation no order shall be binding on Venture Design and Print unless and until it has been accepted in writing by Venture Design and Print.
4. Any times or dates given for completion or delivery of goods shall be binding on Venture Design and Print, insofar as Venture Design and Print undertake to carry out additional work for the purchaser to the value of the print element of any goods not supplied on time. Such liability shall not extend to delays beyond the control of Venture Design and Print including, without prejudice to the generality of the foregoing defects in files or omissions of information delays in approval of proofs and non-performance of carriers.
5. By their nature goods do not have a redeemable value and no refunds or credits for goods correctly supplied will be entertained.
   * All goods shall be paid for at the time of order.
   * No goods shall be despatched or collection allowed until paid for in full.
   * All prices are exclusive of Value Added Tax, and if necessary, this will be charged at the appropriate rate.
   * Any shortcomings or defects in goods supplied must be notified to Venture Design and Print within 3 days of delivery. Such goods must be returned to Venture Design and Print for inspection.
   * Nothing herein shall impose any liability upon Venture Design and Print in respect of any defect in the goods arising out of the acts, omissions, negligence or default of the Purchaser, its servants or agents including without prejudice to the generality of the foregoing handling and storage of the goods.
   * Nothing herein shall have the effect of excluding or restricting the liability of Venture Design and Print: For death or personal injury resulting from its negligence insofar as the same is prohibited by U.K. statute, or; Under sections 12,13,14 and 15 of the Sale of Goods Act 1979 to a purchaser who is dealing with a customer (as defined by section 12 of the Unfair Contract Terms Act 1977).
6. Venture Design and Print shall not be liable for any costs, claims or damage arising out of any act of tort or omission or breach of contract or statutory duty calculated by reference to profits, income production or accruals or loss of such profits, income production or accruals or by reference to accrual of such, claim, damages or expenses on a time basis.
7. The liability of Venture Design and Print to the purchaser for any loss or damage of whatsoever nature and howsoever caused shall be limited to and in no circumstances exceed the price of the goods.
8. If the purchaser shall be in breach of any of their obligations under the contract Venture Design and Print may (without prejudice to Venture Design and Print rights subsequently to determine the contract for the same cause should it so decide) suspend further deliveries of goods without notice until any defaults by the purchaser are remedied.
9. No statement, description, information, warranty or recommendation contained in any catalogue, price list, advertisement or communication or made verbally by any of the agents or employees of Venture Design and Print shall be construed to enlarge, vary or override in any way these conditions.
10. Any concessions made or latitude allowed by Venture Design and Print to the purchaser shall not affect.
11. The strict rights of Venture Design and Print under the contract. If in any particular case any of these conditions shall be held to be invalid or shall not apply to the contract the other conditions shall continue in full force and effect.
12. In accordance with Venture Design and Print stated “Green Policy” jobs will always be printed with minimal overs. On occasions, this may lead to a shortfall. Any such shortfall up to 10% will be remedied by a pro-rata credit against future orders rather than making up the deficit.
13. Upon sight of artwork and at its sole discretion Venture Design and Print reserve the right to decline to print any item it deems to be inappropriate. Any payments made for work rejected by reason of this clause will be refunded in full.
14. The contract shall in all respects be governed by English law and shall be deemed to have been made in England and the purchaser and Venture Design and Print agree to submit to the nonexclusive jurisdiction of the English courts.
15. All offers valid for 7 days from account creation or invoice creation. Any deduction cannot be combined with any other offer and is not redeemable against VAT, delivery upgrades, samples or artwork checking services. After 7 days your offer will become invalid.
16. Orders with multiple items will be produced and dispatched together. When this occurs, we will dispatch based on the longest configuration schedule as production times may vary per item. If you wish to avoid this please place separate orders for each item.
17. All orders are despatched on an overnight service using the service selected. Collections are only permitted with prior notice and in agreement with Venture Design and Print. Collections will not be ready before 8pm at night.

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Web Design Design Terms

Please note: while these terms may fit most graphic design and web design situations between Venture Design and Print and the client, they should be read as a guide only and we reserve the right to change these terms in accordance of the contract arrangements required.

Agreement between

This agreement and terms will be agreed between Venture Design and Print and the client upon undertaking our Web Design and related services contracts.

Whereas:

1. At all material times the Designer (Venture Design and Print) is engaged in the business of providing Web Design services to business clients.
2. At all material times the Client is engaged with Venture Design and Print for our Web Design Services.
3. The Designer (Venture Design and Print) hereby agrees to provide its services to the Client subject to the terms and conditions of this Agreement.

It is agreed as follows

1. Definitions

The following Terms and Conditions document is a legal agreement between Venture Design and Print, hereafter “the Developer/Designer” (Venture Design and Print), and “the Client” for the purposes of graphic design, website design or development. These Terms and Conditions set forth the provisions under which the Client may use the services supplied.

The Developer/Designer is an Internet web design and print design provider offering the Client graphical design, HTML, CSS, Javascript, PHP, WordPress and other related computer programming languages.

2. Acceptance of Work

Quotations are valid for 14 days from date of issue.

When the Client places an order to purchase a website or website updates from the Developer/Designer or/and any graphic related work, the order represents an offer to the Developer/Designer to create the website or website updates and/or create design. Client’s written confirmation in an email, letter or a signature signed within the quotation agreement contract, are all evidence of entering a contract prior to invoicing. The invoice equals acceptance by the Developer/Designer (or third party supplier) of the Client’s offer to purchase services from the Developer and this acceptance of work is a valid contract between Client and Developer regardless of whether the Client receives the invoice.

Any other services on the order that have not been included in the quotation/invoice do not form part of the contract. The Client agrees to check that the details of the quotation/invoice are correct and should print and keep a copy for their records.

The Developer/Designer is liable to withdraw from contract at any time prior to acceptance.

Additional work requested by the Client that is not specified in the agreed quotation or changes/updates are required after a phase of the project has been signed off by the client, is subject to an additional quotation/invoice by the Developer/Designer on receipt of specification. If the work is needed as part of an existing project, then this may affect time scale and overall delivery time of the project.

If a functional specification and a set of testing criteria is included within the quotation, the Developer/Designer is responsible for fulfilling the testing criteria as the sole criteria for completion of the contract.

The Client agrees that the standard development platform is an agreeable platform for development of the website and all acceptance testing will occur only on the standard development platform. The Client further agrees that any requests relating to hardware or software outside the standard development platform will be deemed additional work.

The Client agrees to provide any needed information and content required by the Developer in good time to enable the Developer to complete a design or website work as part of an agreed project.

The Client cannot terminate a contract unless they have made full payment up to the end of the current stage of the project.

3. Permission and Copyright

Copyright of the completed web designs or graphic designs, images, pages, code and source files created by the Developer/Designer for the project shall be with the Client upon final payment only by prior written agreement. Without agreement, ownership of designs and all code is with the Developer/Designer.

These terms of use grant a non-exclusive limited license so that the Client can use the design on one website on one domain name only. The Client is not permitted to use a design for more than one website without prior written agreement between the Client and the Developer/Designer.

The Client agrees that resale or distribution of the completed files is forbidden unless prior written agreement is made between the Client and the Developer/Designer.

The Client hereby agrees that all media and content made available to the Developer/Designer for use in the project are either owned by the Client or used with full permission of the original authors. The Client agrees to hold harmless, protect and defend the Developer from any claim or suit that may arise as a result of using the supplied media and content.

The Client agrees that the Developer/Designer may include development credits and links within any code the Developer designs, builds or amends. If the Developer/Designer designs a website for a Client, then the Client agrees that the Developer/Designer may include a development credit and link displayed on the Client’s website on the footer. If the Developer/Designer builds or amends a website for a Client, then the Client agrees that the Developer/Designer may include a development credit and link displayed on the Client’s web page, which may be within the code but not displayed on a web browser if requested by the Client.

The Client agrees that the Developer/Designer reserves the right to include any work done for the Client in a portfolio of work.

4. Material

The Developer/Designer reserves the right to refuse to handle:

Any media that is unlawful or inappropriate.
Any media that contains a virus or hostile program.
Any media that constitutes harassment, racism, violence, obscenity, harmful intent or spamming.
Any media that constitutes a criminal offence, or infringes privacy or copyright.

5. Domain names and Hosting

The Developer/Designer can, at its own discretion, but is not obliged to, offer domain name registration and hosting via a third party service.

The Client agrees that registration of a domain name does not provide endorsement of the right to use the name. The Client is responsible for ensuring they have due title to the domain name. The Developer/Designer holds no liability and the Client hereby agrees to indemnify and hold harmless the Developer/Designer from any claim resulting from the Client’s registration of a domain name.

The domain name is registered in the Client’s own name, with the address and contact details of the Developer. The Client should be aware that a domain name is registered with a third party and as such the Client shall agree to fully abide by the terms and conditions set out by the third party for such services.

The Client agrees to take all legal responsibility for use of third party domain name and hosting services and supply truthful details to the third party services.

The Client agrees that information submitted for registration of domain names is then available to the general public via the Nominet Whois system. However, Clients who are using their website for non-trading purposes may ask the third party registrar for their contact information not to be included in the Nominet Whois system.

The Client is liable to pay the Developer/Designer for any domain name registrations and the initial set-up of the hosting if included as part of the website build.

Any support relating to the domain name, hosting and email services is between the Client and the third party service.

Any other domain name and hosting services or costs not included by the Developer/Designer, including but not limited to further domain name registration fees, domain name transfer charges, yearly domain name renewals, hosting charges, yearly hosting renewals, hosting upgrades, extra disk space, bandwidth and any other related or hidden charges, are to be paid by the Client to the third party services.

The Client agrees to pay the domain name and hosting fees as soon as required by the third party. Any modifications needed to the domain name or hosting services are to be made between the Client and third party service.

The Client agrees that if at any time their contact details, including email address, change, it is their responsibility to contact the third party and update their contact details. Failure to do so may mean that renewal invoices for the domain name and hosting services are not received by the Client.

Payment for domain name and hosting services is to be made immediately on receipt of an invoice from the third party service. Failure to comply with the payment terms may result in the Client’s domain name becoming available to another party and/or the website and email services becoming unavailable.

The Client agrees to pass on FTP details and any other access details relating to their domain name and hosting account that the Developer/Designer requires to upload the website if required as part of a project.

The Developer/Designer reserves the right without notice to cancel, reject or refuse work with domain names or hosting services without reason for such rejection or refusal.

The Client agrees to be liable for their use of the domain name, hosting and email services with the third party and hereby agrees to indemnify and hold harmless the Developer/Designer from any claim resulting from the Client’s publication of material and use of the domain name, hosting and email services.

The Client agrees to take full responsibility for all usage of the domain name, hosting and email services and to fully abide by the terms and conditions set out by the third party for such services.

6. Projects

The Client agrees that an HTML page built from a graphic design may not exactly match the original design because of the difference between the display in design software and the rendering of HTML code by the internet browser software. The Developer/Designer agrees to try to match the design as closely as is possible when building the code.

During a website project it is important that the Client communicates information to the Developer/Designer to achieve the required result.

All alterations are to be requested in writing either by email or postal mail by the Client. After the allocated time for alterations is used up, either in design or coding, the Developer/Designer reserves the right to advise the Client of such and send a separate quotation to the Client and to request payment for any further alterations. The Developer/Designer reserves the right to request payment be received for further alterations before continuing work. Upon completion of agreed design, the Client is asked to confirm in writing by email or postal mail that the design and the screen size is signed off as complete and agree that any further design alterations are chargeable.

If the Client requests design or content alterations to pages that have already been completed, new pages or different functionality other than that specified in the original quotation, the Developer/Designer reserves the right to quote separately for these alterations.

If optimised pages are included as part of the project, the Developer/Designer will optimise the Client’s web pages that already make up part of the project. Optimised pages is not creation of new pages. The optimisation of the web pages can include the meta tags, keywords, description, title, alt tags and text provided by the Client or researched.

For web projects, the Developer/Designer offers a very basic SEO (search engine optimisation) set-up ONLY. If further optmisation is required Venture Design and Print will provide a separate quotation for this service.

The Developer/Designer endeavours to create pages that are accessible to search engines. However, the Developer gives no guarantee that the site will become listed with search engines.

If an error or issue with the design or code arises during the project, which does not allow the design or code to match the original specification, then the Client agrees that the Developer/Designer can apply a nearest available alternative solution.

The Developer/Designer at all times applies reasonable skill and care in provision of services.

On request, the Developer can create a copy of the website and supply it to the Client on project completion. If a hard copy is required, a small charge will be made to cover the cost of this, unless quoted otherwise.

Once the project is completed, the Developer/Designer will upload the website to the Client’s live web address if included as part of a project.

After site completion, a Client or a third party of their choosing may wish to edit their website code themselves to make updates. However, the Client agrees that in so doing they assume full responsibility for any issues which occur as a result of changing the code themselves. If the Client or a third party of their choosing edits the website code and this results in functionality errors or the page displaying incorrectly, then the Developer/Designer reserves the right to quote for work to repair the website.

The Developer/Designer reserves the right to assign sub-contractors in whole or as part of a project if needed.

The Developer/Designer will keep a copy of the site and design source files when a website project is being worked on. However, the Client agrees that it is their responsibility to have regular backups made by themselves or the third party hosting services in case of a software or hardware failure at the third party hosting servers.

All communications between Developer/Designer and Client shall be by telephone, email, Skype, Whatsapp or postal mail, except where agreed at the Developer/Designer’s discretion.

If a website project, the Developer/Designer will give a minimum estimate of 6-8 weeks for delivery of project regardless of the size of the web project even though delivery may be earlier than this.

If the project exceeds 8 weeks from start date or up to 2 weeks after the agreed length of the project, and the client is responsible for the delay, the Developer/Designer has the right to invoice for full payment, regardless if the job has been completed or not completed.

The Developer/Designer holds the rights and ownership of each Phase of the project until the amount has been paid for each part of the work.

7. Accessibility & Web Standards

The Developer/Designer tests sites and templates to ensure they comply with W3C CSS standards as they are at time of sale. Should updated W3C CSS guidelines be introduced after the site or templates were sold to the Client, the Developer/Designer reserves the right to quote separately for any additional work needed.

The Developer/Designer may use a Content Management System for website development, combined with programming languages such as PHP, HTML, Javascript and CSS.

The Developer/Designer shall make every effort to ensure sites are designed to be viewed by the majority of visitors. Sites are designed to work with the standard development platform, which includes recent versions of the main browsers, such as Chrome, Mozilla Firefox, Safari. The Client agrees that the Developer/Designer cannot guarantee correct functionality with all browser software across different operating systems.

The Client agrees that, following handover of files, any updated software versions of the browsers detailed in the standard development platform, including the browsers such as Chrome, Mozilla Firefox, Safari, domain name set-up changes or hosting set-up changes thereafter may affect the functionality and display of their website. As such, the Developer reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software, domain name or hosting changes.

The Client agrees that more advanced applications on a website page may require a newer browser version or plug-in.

8. GDPR Guidance
   Your website will require a GDPR notice within the privacy notice page and potentially any contact forms collecting personal data. You will also need an SSL certificate. Venture Design and Print can only give advisories on what content should be added to your website to follow GDPR guidelines. As we do not have a legal expertise background, it is the responsibility of the website owner to follow the correct GDPR guidelines and seek the required advice from a third-party and add this content to their website themselves to avoid any penalties that could be imposed.
9. Payment Terms
   Prices are subject to change without notice.

All quoted prices are exempt of VAT.

All invoices must be paid in full within 7 days of the invoice date (includes weekends), except where agreed at the Developer/Designer’s own discretion.

The Developer/Designer reserves the right to decline further work on a project if there are invoices outstanding with the Client after 7 days of supply.

The Developer/Designer reserves the right to remove its work for the Client from the Internet if payments are not received within the 7 days after project is complete.

If final payment is not received within the 7 days after completion of the project, the designer/developer has the right to add an additional 8% daily charge for every day beyond the 7 day window on to the outstanding balance.

If the project runs beyond 8 weeks and the hold-up of completion of the project is from the Client, the Client may be asked by the Developer/Designer to make another instalment from the outstanding balance prior to a final payment due to loss of earnings.

10. Liability and Warranty Disclaimer
    The Developer/Designer provides their website and the contents thereof on an ‘as is’ basis and makes no warranties with regard to the site and its contents, or fitness of services offered for a particular purpose. The Developer/Designer cannot guarantee the functionality or operations of their website or that it will be uninterrupted or error free, nor does it warrant that the contents are current, accurate or complete.

The Client agrees that the Developer/Designer is not liable for any bugs, performance issues or failure of their WordPress software as this open-source software distributed under the GPL (“GNU General Public License”) and is maintained and developed by a community of thousands of users and developers. Any bugs, performance issues or failure with the software will be directed to the WordPress community at https://wordpress.org/support/

The Developer/Designer endeavours to provide a website within given delivery time scales to the best of its ability. However, the Client agrees that the Developer is not liable for any claims, losses, costs incurred or compensation due to any failure to carry out services within a given delivery time scale.

The Client agrees that the Developer/Designer is not liable for any failure to carry out services for reasons beyond its control, including but not limited to acts of God, telecommunication problems, software failure, hardware failure, third party interference, Government, emergency on a major scale or any social disturbance of extreme nature such as industrial strike, riot, terrorism and war or any act or omission of any third party services.

The Developer/Designer is not liable for any consequences or financial losses such as, but not limited to, loss of business, profit, revenue, contract, data or potential savings, relating to services provided.

On handover of files from Developer/Designer to Client, the Client shall assume entire responsibility in ensuring that all files are functioning correctly before use.

Whilst every effort is made to make sure files are error free, the Developer/Designer cannot guarantee that the display or functionality of the web design or the website will be uninterrupted or error free. If, after handover of files, errors are found in code the Developer/Designer has created and the standard development platform, domain name set-up and hosting set-up are the same as when work began, then the Developer/Designer can correct these errors for the Client free of charge for a period of 3 months, after acceptance of the work. After the 3-month period, the Developer/Designer reserves the right to quote separately for any work involved in correcting an error.

If, after handover of files, errors are found in code the Developer/Designer has created and the standard development platform, or the domain name set-up or hosting set-up have been changed, the Developer/Designer can correct errors and reserves the right to quote separately for any additional work needed as a result of changes to the browser software, domain name set-up or hosting set-up.

Should the Client go into compulsory or involuntary liquidation or cannot pay its debts in the normal course of business, the Developer/Designer reserves the right to cancel forthwith any projects and invoice the Client for any work completed.

The Developer/Designer shall have no liability to the Client or any third parties for any damages, including but not limited to claims, losses, lost profits, lost savings, or other incidental, consequential, or special damages arising out of the operation of or inability to operate these web pages or website, even if the Developer/Designer has been advised of the possibility of such damages.

There are sometimes laws and taxes that affect Internet e-commerce. The Client agrees that it is their responsibility to comply with such laws and will hold harmless, protect, and defend the Developer/Designer and its subcontractors from any claim, suit, penalty, tax, or tariff arising from the Client’s exercise of Internet e-commerce.

The Developer/Designer may from time to time recommend to the Client that updates are needed to their site, including but not limited to new legislation compliance, software compatibility and web standards. The Developer reserves the right to quote for any updates as separate work. The Client agrees that the Developer/Designer is not liable for any failure to inform or implement these updates to their site. The Client agrees that it shall defend, indemnify, save and hold the Developer/Designer harmless from any and all demands, liabilities, costs, losses and claims arising from omission to inform or implement these updates.

11. Indemnification
    The Client agrees to use all Developer/Designer services and facilities at their own risk and agrees to defend, indemnify, save and hold the Developer/Designer harmless from any and all demands, liabilities, costs, losses and claims, including but not limited to legal fees against the Developer/Designer or its associates that may arise directly or indirectly from any service provided or agreed to be provided or any product or service sold by the Client or its third parties.
    
    The Client agrees that this indemnification extends to all aspects of the project, including but not limited to website content and choice of domain name.
    
    The Client also agrees to indemnify, hold harmless and defend, the Developer/Designer against any liabilities arising out of injury to property or person caused by any any product or service sold by the Client or any service provided or agreed to be provided or by third parties, including but not limited to infringement of proprietary rights, misinformation, infringement of copyright, delivery of defective services or products that are harmful to any company, person, business, or organisation.

12. Nondisclosure
    The Developer/Designer and any third party associates agree that, unless directed by the Client, it will not at any time during or after the term of this agreement disclose any confidential information. The Client agrees that it will not convey any confidential information about the Developer/Designer to another party, unless directed by the Developer/Designer.
    
13. Privacy Policy
    The Developer/Designer and any third party associates shall use information provided by the Client in relation to this agreement in accordance with the Data Protection Act 1998. This information will also be used to identify the Client in communications with them and to contact the Client from time to time to offer them services or products that may be of interest to or benefit the Client.
    
14. Interpretation
    The Developer/Designer reserves the right to terminate a project with a Client at any time without prior notification if it finds the Client in breach of these Terms and Conditions. The Developer shall be the sole arbiter in deciding what constitutes a breach. No refunds will be given in such a situation.

Where one or more terms of this contract are held to be void or unenforceable for whatever reason, any other terms of the contract not so held will remain valid and enforceable at law.

By accepting a quotation or making a payment of invoice to use the services supplied, the Client acknowledges to have read, understand, and accept the Terms and Conditions of this Agreement, and agrees to be legally binding by these Terms and Conditions.

The Developer reserves the right to alter these Terms and Conditions at any time without prior notice.

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Graphic Design Terms and Conditions

1. Definitions
   In these terms and conditions the following words shall have the meanings given in this clause:

1.1. ‘Venture Design and Print’, is a business whose address exists at 10 Meagan Way, Cleethorpes, North East Lincolnshire, DN35 8EW, United Kingdom;

1.2. ‘Brief’ means the written brief describing the Goods, their intended use and any pre-set timings for supply;

1.3. ‘Client’ means the person, firm or company who accepts a Quotation/Proposal of Venture Design and Print for the supply/sale of the Goods or whose order for the Goods is accepted by Venture Design and Print;

1.4. ‘Goods’ means the services and/or materials to be supplied by Venture Design and Print to the Client;

1.5. ‘Job Cost’ means the fee to be charged by Venture Design and Print for the Goods and which may be specified in the Quotation/Proposal;

1.6. ‘Prospective Client’ means a person, firm or company to whom Venture Design and Print give a presentation of creative/marketing proposals in order to enable that person, firm or company to consider whether they wish to employ Venture Design and Print’s services.

1.7. ‘Quotation’ means Venture Design and Print’s offer to the Client to provide the Goods and which details the price to be paid by the Client;

1.8. ‘Rights’ means all copyright, design rights (whether registered or unregistered), patents, rights in trade marks (whether registered or unregistered), database rights or other intellectual property rights in the Goods, for the full term of those rights, worldwide.

2. Venture Design and Print’s obligations
   Venture Design and Print will use its reasonable care and skill in the production and supply to the Client of the Goods as per the Brief and any other requirements identified by the Client.
3. Price for the Goods

3.1. In return for Venture Design and Print’s production and supply of the Goods the Client shall pay the Job Cost in accordance with the payment terms set out in the Quotation.

3.2. Venture Design and Print reserves the right to charge the Client interest at 8% per annum above the base rate of The Bank of England accruing daily on every invoice overdue for payment calculated from the date payment becomes due under the invoice until the date of payment.

3.3. Venture Design and Print reserves the right to require the Client to pay the total or part of the Job Cost up front before Venture Design and Print commences any work or continues any work.

3.4. If, for any reason, a job does not proceed to completion, for example (but not limited to) the Client informs Venture Design and Print that they wish to postpone completion or no longer wish to proceed with the job, then Venture Design and Print will be entitled to charge the Client for the work done and for any expenses incurred, up to the full amount of the job cost.

3.5. Where services and/or materials are supplied by Venture Design and Print to a Client, whether or not a formal Quotation has been provided, charges will be calculated mainly by reference to the time actually spent by Venture Design and Print and its staff or suppliers in carrying out the work. In relation to any work Venture Design and Print carries out on behalf of the Client, work will be charged at the current hourly rate as determined by Venture Design and Print and of which the Client will be advised.

3.6. Subject to agreement to the contrary, accounts should be settled when the invoice is rendered.

4. Brief, goods and changes
   4.1. The Client warrants that the Brief is accurate in all respects.

4.2. Where a Quotation has been provided, the Client shall confirm to Venture Design and Print in writing their acceptance of the Quotation either by email, fax or post. In any event the Client shall be deemed to have accepted the Quotation within 7 working days of the Quotation having been supplied to the Client unless the Client has notified Venture Design and Print otherwise.

4.3. As the Job Cost and any pre-set dates for supply of the Goods will be agreed on the basis of the Brief, any changes to it after the issuing of the Quotation, whether resulting from alterations by the Client, delay in providing Venture Design and Print with materials, information, instructions or authorisations, supply of faulty materials to Venture Design and Print by the Client, or any other circumstances beyond Venture Design and Print’s control, will be subject to extra charges for Venture Design and Print’s time and work and may involve delays in supply. The Client will pay these extra charges and reimburse Venture Design and Print for any third party charges or expenses incurred by Venture Design and Print on the basis of the original Brief.

5. Approvals
   5.1. Written approval (which may be by way of email or post) by the Client of final artwork, copy, layouts, scripts, storyboards, designs, websites and the like will be Venture Design and Print’s authority to proceed with production or publication as appropriate.

5.2. Where artwork or other material is sent to the Client for final approval, the Client shall check it carefully and notify Venture Design and Print by e-mail, fax or post of any errors or alterations. Venture Design and Print will use its reasonable endeavours to effect any changes so notified but Venture Design and Print reserves the right to charge extra if any of these alterations either go beyond the original Brief or are notified to Venture Design and Print more than 3 working days after their supply to the Client. Where notification of errors is either delayed in this way or does not occur at all before publication, Venture Design and Print will not be liable in respect of any such errors. Venture Design and Print will also not be liable in respect of errors occurring where the Client either does not pay for proofs or mock-ups or oversees the print and production process or does not allow enough time in the production schedule to check layouts, copy, pagination or other content aspects. Venture Design and Print cannot guarantee that any or all colours will be exactly replicated in the final version as published.

5.3. There may be a margin of error in the number of printed items supplied by Venture Design and Print. This margin of error allows for up to 5% of the total quantity of Goods ordered with Venture Design and Print. Venture Design and Print accepts no liability for this error and agrees that the Price allows for this error.

6. Rights
   6.1. The Client shall have a royalty free licence, coming into effect on payment of the relevant invoice, to use the Goods for the purposes, and in respect of the products or services defined in the Brief. Such licence shall be automatically terminated if the Client either:

6.1.1. does not pay the Job Cost in full by the due date; or

6.1.2. (being a company) passes a resolution for winding up (otherwise than for the purposes of a solvent amalgamation or reconstruction) or a court makes an order to that effect; or

6.1.3. a partnership or other unincorporated association) is dissolved or (being a natural person) dies; or

6.1.4. becomes or is declared insolvent or convenes a meeting of or makes or proposes to make any arrangement or composition with its creditors; or

6.1.5. has a liquidator, receiver, administrator, administrative receiver, manager, trustee or similar officer appointed over any of its assets; or

6.1.6. ceases, or threatens to cease, to carry on its business.

6.2. If the Client wishes to use the Goods in ways going beyond the parameters in the Brief it must approach Venture Design and Print for prior written consent.

6.3. In so far as use of the Goods involves use of third party material, Venture Design and Print will secure such licence as is necessary to allow the required use of the same.

6.4. Subject to the above and to the rights of any third party, ownership of the Rights shall remain vested in Venture Design and Print unless and until any assignment or other disposition of the Rights is agreed between the parties in writing.

6.5. For the avoidance of doubt, where Venture Design and Print makes any presentation to the Client going beyond the Brief, or makes a presentation to a Prospective Client, the Client/Prospective Client shall have no right to make use of any material contained in such presentation unless and until a separate contract is concluded between the parties.

6.6. Use of the Goods as per the Brief may involve the Client in continuing liability to third parties, for example for royalties, licence fees and performance fees. Venture Design and Print will endeavour to notify the Client of these as soon as practicable during the production process.

6.7. If, during or after the period of use of the Goods envisaged in this contract, the Client wishes to use or authorise another to use any distinctive device or other part of the Goods in ways outside those contemplated in the Brief, Venture Design and Print will not unreasonably withhold its consent for such use but may make such consent conditional on prior agreement between the parties as to reasonable fees and/or royalties, if so required by Venture Design and Print.

Branding Copyright Clause
For brand identity projects, an exception is made to transfer full copyright ownership automatically for the core brand assets of the system, but only after final payment had been received (100% of project costs). Venture Design and Print, however, retain the right to use this work for their own marketing / publicity / portfolio, with credit (as in point 8).

7. Compliance
   It shall be the sole responsibility of the Client to ensure that the Goods comply with all local laws (whether consumer, public or civil), regulations and codes in all countries in which use is intended. It shall also be the Client’s responsibility to ensure that the Goods carry all disclaimers, warnings and public information which any competent lawyer of the Client in any of the relevant jurisdictions would advise. Accordingly the Client agrees to indemnify and hold harmless Venture Design and Print and Venture Design and Print’s agents and employees from any liability, cost, loss, damages award, sum payable by way of settlement or other expense of any kind (including reasonable legal fees) arising from any claim, demand or action alleging that the Goods or use of them are contrary to any law, code or regulation in any country.
8. Publicity and examples
   Notwithstanding the licence described in clause 6 above or any other disposition of the Rights agreed between the parties, Venture Design and Print shall have a continuing right to use the Goods for the purposes of advertising or otherwise promoting Venture Design and Print’s work. The Client shall unless otherwise agreed mark all design work supplied as part of the Goods with the phrase ‘Design — Venture Design and Print© www.venturedesignandprint.co.uk’ (or appropriate variants as agreed) in a suitable place. Venture Design and Print reserves the right to request the non-appearance or removal of this credit in any particular case. The Client shall comply with any such request within thirty days, but shall not thereby be obliged to make changes to material already produced or published. The Client shall, within 28 days after production or publication commences (as appropriate), provide Venture Design and Print with 12 finished printed copies of any production run or other published material derived from the Goods.
9. Expenses
   9.1. Venture Design and Print will, where practicable, endeavour to estimate studio costs and extras such as couriers and other external services to be used in relation to the Goods, but this will not always be possible. All expenses related to a production, for example couriers, DVDs, typefaces, stock, print-outs, scans and overtime, will be invoiced by Venture Design and Print and the Client shall pay these invoices within 14 days of the date of the invoice.

9.2. Where expenses are likely to be significant, Venture Design and Print reserves the right to require the Client to pay the full amount of the expected expense in advance. General out of pocket expenses incurred in supplying the Goods, such as courier charges, travelling and hotel expenses, will be charged by Venture Design and Print at cost and the Client shall pay the relevant invoices within 14 days of the date of the invoice. Where extra expenses are incurred, either as a result of alterations to the original Brief or otherwise at the Client’s request, the Client shall pay such expenses by way of settlement of the relevant invoices within 14 days of the date of the relevant invoice.

10. Delivery
    10.1. If the Goods include any tangible goods, then delivery of such goods shall be regarded as occurring when either two business days have elapsed following the day the Client has been informed that the goods are awaiting collection or, in cases where the Goods include delivery of the goods to the Client, on the day of delivery to the Client. If the Client is unable to collect the goods as provided for above, then Venture Design and Print shall be entitled to arrange storage and/or transportation for the goods on the Client’s behalf at the Client’s expense. All charges for such storage, transport and any insurance shall be payable by the Client forthwith on request.

10.2. The Client shall inspect and check the goods immediately on delivery and shall give Venture Design and Print notice in writing by email, fax or post within 3 working days after the day of delivery as to any alleged defect together with details of the alleged defect. The Client will permit Venture Design and Print to inspect any allegedly defective goods. Failing such notice, the Client shall be deemed to have accepted the goods and to be liable to pay therefore.

10.3. The risk in Goods shall pass to the Client upon the commencement of supply or transportation to the Client or, where the Client will not accept supply on the date required by Venture Design and Print, to temporary storage arranged by Venture Design and Print.

10.4. Where either delivery difficulties or other circumstances necessitate Venture Design and Print electronically storing any part of the Goods for the Client’s future use, Venture Design and Print reserves the right to levy storage charges and charges for retrieval from storage, which the Client shall pay within 14 days of the date of the relevant invoice.

11. Trade marks and domain names
    If any Goods use any trade marks, trading styles or trade names or any other images, designs or intellectual property (‘Intellectual Property’) owned by the Client or under its control, it is agreed that Venture Design and Print shall have the right to use or allow use of any such Intellectual Property for the purpose of fulfilling Venture Design and Print’s obligations under the contract. The Client warrants that it has the right to use the Intellectual Property and the right to give permission to Venture Design and Print to use the Intellectual Property. Venture Design and Print shall not gain any rights over such Intellectual Property by virtue of such use, but Venture Design and Print shall be entitled to use the Intellectual Property both during and after the production and supply of the Goods to promote and advertise its own work. It shall be the Client’s responsibility to ensure that all domain names used in connection with the Goods are wherever practicable properly registered and do not infringe any third party rights and that any Intellectual Property of the Client or any third party used in the Goods, including such Intellectual Property as are supplied by Venture Design and Print as part of the Brief, are used in a manner which neither undermines the Client’s rights in its Intellectual Property nor infringes any third party rights.
12. Rejection or cancellation
    The Client shall have no right to terminate the contract, allege breach of contract or seek any cancellation, reduction or repayment of the Job Cost on the basis of style or composition. Once the Quotation has been accepted, any subsequent cancellation by the Client will result in the Client being liable for the full Job Cost as if the cancellation had not taken place, excluding such committed third party expenses as Venture Design and Print is able to avoid liability for within its existing contractual commitments to suppliers.
13. Property
    Where Goods are supplied to the Client on computer disks or other electronic storage method, then Venture Design and Print remains the owner of these storage media and reserves the right to require immediate return of them. Should any artwork be supplied to the Client in digital form, the Client may not amend it or otherwise use it for purposes outside those contemplated by the Brief without Venture Design and Print’s express prior written permission.
14. Liability
    14.1. Venture Design and Print accepts liability for its own negligence or faults in the Goods, but only to the extent stated in this clause.

14.2. Venture Design and Print’s liability to the Client in contract law or in tort or otherwise howsoever arising in relation to the contract is limited to Venture Design and Print’s charges for the Goods.

14.3. Venture Design and Print will not be liable to the Client for any loss or destruction of software or systems, temporary or otherwise, which occurs following use of the Goods except and to the extent that it is caused by the wilful default of one of Venture Design and Prints employees.

14.4. Although Venture Design and Print will endeavour to ensure that the Goods contain no software routine designed to permit unauthorised access, disable or erase existing software or software contained in the Goods or any data or hardware, Venture Design and Print shall not, except insofar as it cannot exclude its liability for death or personal injury caused by its negligence, be liable for any damage (physical or otherwise), loss or expense caused either directly or indirectly by use of the Goods.
14.5. Venture Design and Print shall not be liable in any way in respect of any failure, delay or defect in the supply or use of the Goods caused by the supply or specification by the Client of unsuitable material or content or by the reproduction of the Goods by a third party. Where such event could not reasonably have been prevented or controlled by Venture Design and Print, Venture Design and Print is not liable to the Client if any hardware or software used in conjunction with the Goods malfunctions, fails or is otherwise unable to communicate with other systems or Internet users (including where computer viruses have caused such failures) such that the use of the Goods is hindered or impeded.

14.6. In any event Venture Design and Print is not liable to the Client for the following loss or damage, howsoever caused and even if foreseeable by Venture Design and Print:

14.6.1. economic loss including loss of profits, business, contracts, revenues, goodwill, production and anticipated savings of any description;

14.6.2. loss arising from any claim made against the Client by any other person; or

14.6.3. loss or damage arising from the Client’s failure to fulfil its responsibilities or any matter under the control of the Client.

15. Venture Design and Print’s status
    Venture Design and Print acts as a principal and not as agent for the Client and will enter into all related contracts as principal.
16. Sub-contracting and assignment
    Venture Design and Print may sub-contract any or all of its rights or obligations hereunder and may with the Client’s consent, such consent not to be unreasonably withheld, assign the benefit and burden of its rights and obligations hereunder to any other entity.
17. Confidential information
    Neither party shall divulge any confidential information which is supplied to it about the other party in the course of dealings or any pre-contract discussions, other than information forming part of the public domain otherwise than through a breach of this clause or any other obligation of confidence.
18. Termination
    18.1. Either party may by notice in writing to the other terminate the contract forthwith upon the happening of one or more of the following events:
    18.2. if the other shall fail to make any payment due hereunder within 7 days after the due date, or to remedy any other breach within 30 days after being required to do so in writing,
    18.3. if the other shall be involved in any of the situations described at clause 6.1.2 – 6.1.6 above. Such termination shall be without prejudice to the parties’ accrued rights and liabilities, for example, Venture Design and Print’s entitlement to payment for work done.
    18.4 The Client may terminate the Contract by giving 14 days notice. In such circumstances Venture Design and Print shall be entitled to payment up to and including the stage (as specified in the Estimate) when the notice was received. Venture Design and Print shall also be entitled to reimbursement of any disbursements committed to by them on behalf of the Client prior to receiving the notice of termination, in respect of which the Client will be invoiced for (as in 3.4).
19. Web Hosting and Domain Names Services
    19.1 In the event that Venture Design and Print provide web-hosting or domain name services these will be for the period specified in the Estimate and will be subject to the additional terms and conditions of the relevant third party supplier as notified to the Client from time to time.
    19.2 In the event that Venture Design and Print host internet files on a server for the Client or provides a domain name for the Client, Venture Design and Print reserve the right to move those files offline and suspend the Goods and/or Services if any payment is due under the Contract.
    19.3 For the avoidance of doubt, Venture Design and Print reserves the right not to transfer any domain name provided under the Contract to the Client until payment is received in full.
20. Matters beyond Venture Design and Print’s reasonable control
    Venture Design and Print is not liable for any breach of contract caused by matters beyond its reasonable control including acts of God, fire, lightning, explosion, war, disorder, flood, industrial disputes (whether or not involving Venture Design and Print’s employees, weather of exceptional severity or acts of local or central government or other authorities.
21. Governing law and jurisdiction
    These terms and conditions and any relevant interaction between the parties shall be governed by and construed in accordance with the laws of England and Wales (Venture Design and Print) and both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales (Venture Design and Print).

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Web Hosting Terms and Conditions

Our Web Hosting Terms

Our hosting terms covering all aspects of our web hosting
These terms and conditions should be are for all of our web hosting contracts and web hosting related products.

Background

These Terms and Conditions govern the provision of website hosting services provided by Venture Online UK whose office is at 18 Hart Street, Cleethorpes, North East Lincolnshire, DN35 7RQ to clients wishing to use those website hosting services to host their website(s). Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur on Your indicating Your acceptance and completing your Order for the Service.

Definitions and Interpretation

1. In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:

“Account”
means Your details that are required and held by Us to facilitate the provision of the Service to You including, but not limited to, identification and location details, username and password, and details of the Service provided to You;

“Business Day”
means, any day (other than Saturday or Sunday) on which ordinary banks are open for their full range of normal business in United Kingdom;

“Client Website”
means the website that We shall host for You and refers to all parts of that website including, but not limited to, component files and related services such as e-mail;

“Confidential Information”
means, in relation to either Party, information which is disclosed to that Party by the other Party pursuant to or in connection with the Agreement (whether orally or in writing or any other medium, and whether or not the information is expressly stated to be confidential or marked as such);

“Contract”
means the legally binding agreement formed between You and Us upon Your acceptance of these Terms and Conditions and Your completion of Your Order;

“Fee”
means the sum(s) payable by You to Us in order to receive the Service;

“Hosting Hardware”
means any and all computer and networking equipment used by Us in the provision of the Service including, but not limited to, servers and network infrastructure;

“Hosting Package”
means one of the hosting packages described on our website at https://www.venturedesignandprint.co.uk and generally refers to the package selected by You during the sign-up process which shall refer to specific features including, but not limited to, tools, facilities, storage limits and duration of service;

“Hosting Software”
means any and all software used by Us in the provision of the Service including, but not limited, that which may be used by You;

“Intellectual Property Rights”
means copyright (and related rights), designs, patents, trade marks and any and all other intellectual property rights. This includes all such rights, whether they are registered or unregistered, and the rights to apply for renewals or extensions of those rights (where relevant);

“Order”
means Your order for the Service as completed by You via Our website at https://www.venturedesignandprint.co.uk specifying Your Account details, Your chosen Hosting Package, or Domain Name, or SSL Certificate, or any other hosting related service; and

“Service”
means, collectively, all components of Our website hosting service as provided to You in accordance with Your chosen Hosting Package, as fully described at https://www.venturedesignandprint.co.uk.

2. Unless the context otherwise requires, each reference in these Terms and Conditions to:

2.1 “writing”, and any similar expression, includes a reference to any electronic communication whether sent by e-mail, text message, fax or similar means;

2.2 a statute or a provision of a statute is a reference to that statute or provision as amended or re-enacted at the relevant time;

2.3 “these Terms and Conditions” is a reference to these Terms and Conditions as amended or supplemented at the relevant time;

2.4 a Clause or paragraph is a reference to a Clause of these Terms and Conditions;

2.5 a “Party” or the “Parties” refer either singularly or jointly to Us and You;

2.6 “We/Us/Our” is a reference to Venture Online UK, the Host;

2.7 “You/Your” is a reference to you, the Client.

3. Unless the context otherwise requires, each reference in these Terms and Conditions to:
4. Words imparting the singular number shall include the plural and vice versa.
5. References to any gender shall include the other gender.
6. References to persons shall include corporations.

The Service

1. Provision of the Service shall commence on the date specified in Your Order.
2. If the commencement of the Service is delayed by more than 7 Days from the date of Your Order, We shall contact You and shall give You the option of waiting for a further 7 Days or receiving a full refund of any and all Fees paid. In the event of further delay, the process set out in this sub-Clause 2.2 shall be repeated.
3. We are under no obligation to provide any services that do not form a part of Your chosen Hosting Package unless You upgrade Your Hosting Package, where available, or unless both Parties enter into a separate written agreement for the provision of additional services.
4. We may, at Our sole discretion, alter, improve or otherwise modify the Service provided that any such change will not alter the Service received by You to Your material disadvantage (which would include, but not be limited to, the removal of features from Hosting Packages). You will be notified no later than 7 Days Business Days in advance of any planned changes and shall receive full details of any action required on Your part. No alterations to the Service will affect the Fee payable by You.
5. Notwithstanding the provisions of sub-Clause 2.4 We may take any action necessary to diagnose and/or rectify faults in the Hosting Hardware or Hosting Software without any prior notice to You. If such diagnosis or rectification results in an interruption to the provision of the Service, You will be notified in accordance with the provisions of Clause 3.

Availability of Service

1. We will use reasonable endeavours to ensure that the Service is provided to You on a constant, uninterrupted basis throughout the duration of Your chosen Hosting Package.
2. Notwithstanding sub-clause 3.1, the Host shall not be liable for Hosting Hardware downtime or interruptions to the provision of the Service where such downtime or interruptions falls between 99.6% and 100% of the monthly uptime of the service.
3. Where the Service is unavailable the Host will where possible will provide reasons for the interruption on the “Network Status” page in your client area or, where this is not possible due to an undiagnosed problem, state that the problem is undiagnosed but is being investigated.
4. Where Service interruption due to Hosting Hardware failure cannot be remedied within 30 Days, We will transfer Your Client Website to alternative Hosting Hardware in order to restore the provision of the Service or, where this is not possible, notwithstanding sub-Clause 10.1.1, from the end of the initial 30 Day period of Service interruption, keep a record of the number of whole days of Service interruption. Upon restoration of the Service, any partial days shall be rounded off by 1 day and We will reimburse You for the interrupted period. Such reimbursement shall be calculated on a pro-rata basis and shall be paid to You within 30 Days. We acknowledge that this is an appropriate remedy in view of Your legitimate commercial interest in Service interruption due to failure of the Hosting Hardware being avoided or minimised.
5. Where the provision of the Service is interrupted through the fault of any third party, We shall bear no responsibility or liability.

Fees and Payment

1. Fees for Hosting Packages are detailed at https://www.venturedesignandprint.co.uk or by quotation and the Fees for Your chosen Hosting Package are confirmed in Your Order.
2. You shall be required to pay all Fees due in advance of the Service for the duration of the Service specified in Your chosen Hosting Package.
3. For the first period of Service provision (as specified in Your chosen Hosting Package), payment of Fees shall take place on the date that You complete Your Order. For subsequent periods of Service provision, We will send You a renewal notice and invoice via e-mail not less than 30 Days Business Days prior to the expiry of the then current period. Payment must be made within 7 Business Days of receipt of the renewal notice and invoice in order for provision of the Service to continue without interruption.
4. We are free, at any time, to change the price of Our services (including, but not limited to, the Hosting Package chosen by You). You will not be subject to any additional charges during a period of Service Provision for which You have already paid resulting from a price increase, nor to any refunds resulting from a price decrease. Any changes in Fees due shall be reflected in subsequent renewals only. We reserve the right to continue charging old prices for renewals.
5. All Fees payable by You to Us must be paid in full, without set off or deduction. We reserve the right to suspend the Service or terminate the Contract if Fees are not paid on or before the due date.
6. You may change your Hosting Package at any time. If the You choose to do so, We shall refund the original Fee paid by You relative to the number of whole months out of the relevant period of Service provision that remain. Refunds shall be issued within 30 Days. You will be invoiced for a new complete period of Service provision as specified in Your newly chosen Hosting Package in accordance with the Fees for that Hosting Package.
7. All payments for Fees due under these Terms and Conditions must be made using a valid debit or credit card or bank transfer. Or via Our chosen payment partner, Paypal. Payments made via Paypal are subject to Paypal’s own terms and conditions of service and We make no representations or warranties with respect to their services.
8. All Fees shown are inclusive of VAT, unless otherwise indicated.

Money Back Guarantee

1. From the date of Your payment under Clause 4 We offer a 30 Day money back guarantee during which You may cancel Your Order and receive a full refund if You are in any way unhappy with the Service.
2. If You choose to take advantage of the money back guarantee, You should email Us at sales@venturedesignandprint.co.uk using the subject line: “Refund Request”, providing full details of Your Account and Order.
3. Please note that cancelling under this Clause 5 will result in the termination of the Service and thus the removal of Your Client Website from the Hosting Hardware. Any data You have not backed up Yourself will be lost.

Changes to these Terms and Conditions

1. We reserve the right to change these Terms and Conditions and any and all other terms and conditions and/or policies which may affect You in order to comply with changes in the law.
2. You will be informed of any changes made under this Clause 6 and shall be deemed to be bound by them 24 Hrs after receipt of the notice.
3. If You do not agree to be bound by any changes made under this Clause 6, You may cancel the Contract in accordance with sub-Clause 16.5.

Your Obligations and Undertakings

1. You may not use the Service (including, but not limited to, the Hosting Hardware and/or the Hosting Software) for any unlawful or otherwise inappropriate purposes. This includes, but is not limited to:

1.1 Distribution of computer viruses, malware, spyware or any other form of code designed to cause harm or nuisance to hardware or software or to obtain data without consent;

1.2 Distribution of pirated material including, but not limited to, software, videos, music and written works; and

1.3 Distribution of obscene or illegal material including that which is pornographic, abusive, threatening, malicious, harassing, fraudulent, defamatory or that which encourages criminal activities.

2. You may not use Your Client Website to link to any other websites or systems hosting any material described above in sub-Clause 7.1.
3. You undertake to monitor and supervise any and all third party activity on Your Client Website (including, but not limited to, the submission of material by users and the use of communication systems such as forums). Any third party activity that may fall within the provisions of sub-Clause 7.1 must be stopped or removed, as appropriate.
4. You undertake to ensure that any and all personal information collected through Your Client Website is gathered, processed and held in accordance with the relevant provisions of the Data Protection Act 1998.
5. You undertake to ensure that any and all e-commerce conducted through Your Client Website complies with all relevant laws in force at the relevant time including, but not limited to, the Distance Selling Regulations 2000 and the EU E-Commerce Directive 2000.
6. You shall be responsible for all activity relating to Your Client Website.
7. You must use reasonable endeavours to ensure that We are furnished with any information reasonably required to provide the Service in a timely manner.

Intellectual Property Rights

1. You shall not acquire any rights in or over any Intellectual Property Rights subsisting in any materials and/or property owned by Us or by any third parties (where, for example, We are using materials under licence). Any materials owned by Us used by You in the normal course of the Service are used under a non-exclusive licence only to the extent required in order for Us to provide the Service to You.
2. We shall not acquire any rights in or over any Intellectual Property Rights subsisting in any materials and/or property owned by You or by any third parties (where, for example, You are using materials under licence) including, but not limited to, Your Client Website. Any such rights are used under a non-exclusive licence only to the extent required in order for Us to provide the Service to You.
3. You hereby agree to fully indemnify Us against all costs, expenses, liabilities, losses, damages, claims and judgments that We may incur or be subject to as a result of the infringement of any Intellectual Property Rights arising out of Your failure to obtain the necessary rights and permissions from third parties with respect to any materials used by You as hosted by Us under the Contract.

Your Use of the Hosting Software and Licence

1. Your use of any and all Hosting Software that We may from time to time provide including, but not limited to, the CPANEL, is under a non-exclusive licence and may be used only in accordance with these Terms and Conditions and only for the duration of the Service. You shall not gain any form of ownership rights over any Hosting Software or the Intellectual Property Rights therein.
2. Where We provide access to third party software (which, for the purposes of these Terms and Conditions, falls within the definition of “Hosting Software”) You agree to be bound by any licence agreements relating to such software upon Your first use of that software.
3. You may not under any circumstances:

3.1 attempt to copy any Hosting Software;

3.2 attempt to reverse-engineer, decompile, disassemble or in any other manner derive source code from any Hosting Software;

3.3 write or otherwise create any derivative software that is based in whole or in part on any Hosting Software; or

3.4 sell, lease, transfer, sub-licence, or in any other way treat any Hosting Software as Your property.

Limitation of Our Liability

1. Subject to the provisions of sub-Clause 3.4 and the remainder of this Clause 10, and to the fullest extent permitted by law, We shall not be liable to You or to any third party, whether in contract or tort (including negligence) for any loss or damage, direct or indirect, whether foreseeable or otherwise (including any indirect, consequential, special or exemplary damages) arising from:

1.1 interruptions or downtime to the Service;

1.2 any damage, loss or corruption of data (including, but not limited to, Your Client Website or any part thereof);

1.3 any incompatibility, whether of the Hosting Software, Hosting Hardware or Your Client Website with any of Your own equipment (or that of any third party);

1.4 any inability, on Your part, to use the Service (including, but not limited to, failure to follow reasonable instructions provided by Us);

1.5 the loss of confidentiality caused by the storage of information on the internet (this does not refer to the mutual confidentiality obligations of the Parties under Clause 14).

2. Nothing in these Terms and Conditions shall exclude Our liability for death or personal injury resulting from Our negligence or that of Our employees or agents.
3. Nothing in these Terms and Conditions shall exclude Our liability for fraud or fraudulent misrepresentation.
4. Nothing in these Terms and Conditions excludes or restricts Our liability for any loss resulting from Our failure to use reasonable skill and care, from Our gross negligence, or from Our wilful misconduct.

Warranty Disclaimer

Subject to the provisions of these Terms and Conditions, We give no further warranty, express or implied, in connection with the Service as to fitness for purpose, quality, non-infringement or merchantability.

Your Indemnity

You shall fully indemnify Us against all costs, expenses, liabilities, losses, damages and judgments that We may incur or be subject to as a result of any of the following:

1. Your misuse of the Service;
2. Your breach of these Terms and Conditions;
3. Your negligence or other act of default;
4. The activities of third parties conducted on or through Your Client Website.

Data Protection

1. All personal information that We may collect (including, but not limited to, Your name and address) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and Your rights under that Act.
2. We may use Your personal information to:

2.1 Provide the Service to You;

2.2 Process payments made by You;

2.3 Inform You of products and services available from Us. You may request that We stop sending You this information at any time;

2.4 In certain circumstances, and with Your consent, We may pass Your personal information on to credit reference agencies. These agencies are also bound by the Data Protection Act 1998 and should use and hold Your personal information accordingly.

3. We will not pass Your personal information to any other third parties without first obtaining Your express permission to do so.

Confidentiality

1. Except as provided by sub-Clause 14.2 or as authorised in writing by the other Party, each Party shall, at all times during the continuance of the Contract and for 1 years after its termination:

1.1 keep confidential all Confidential Information;

1.2 not disclose any Confidential Information to any other party;

1.3 not use any Confidential Information for any purpose other than as contemplated by and subject to these Terms and Conditions;

1.4 not make any copies of, record in any way or part with possession of any Confidential Information; and

1.5 ensure that none of its directors, officers, employees, agents, sub-contractors or advisers does any act which, if done by that Party, would be a breach of the provisions of sub-Clauses 14.1.1 to 14.1.4 above.

2. Either Party may:

2.1 disclose any Confidential Information to:

2.11 any sub-contractor or supplier of that Party;

2.12 any governmental or other authority or regulatory body; or

2.13 any employee or officer of that Party or of any of the aforementioned persons, parties or bodies; to such extent only as is necessary for the purposes contemplated by these Terms and Conditions (including, but not limited to, the provision of the Service by Us), or as required by law. In each case that Party shall first inform the person, party or body in question that the Confidential Information is confidential and (except where the disclosure is to any such body under sub-Clause 14.2.1.2 or any employee or officer of any such body) obtaining and submitting to the other Party a written confidentiality undertaking from the party in question. Such undertaking should be as nearly as practicable in the terms of this Clause 14, to keep the Confidential Information confidential and to use it only for the purposes for which the disclosure is made; and

2.2 use any Confidential Information for any purpose, or disclose it to any other person, to the extent only that it is at the date of Your acceptance of these Terms and Conditions, or at any time after that date becomes, public knowledge through no fault of that Party. In making such use or disclosure, that Party must not disclose any part of the Confidential Information which is not public knowledge.

3. The provisions of this Clause 14 shall continue in force in accordance with their terms, notwithstanding the termination of the Contract for any reason.

Force Majeure

1. Neither Party to the Contract will be liable for any failure or delay in performing their obligations where such failure or delay results from any cause that is beyond the reasonable control of that Party. Such causes include, but are not limited to: power failure, internet service provider failure, industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action or any other event that is beyond the control of the Party in question.
2. In the event that either Party cannot perform their obligations thereunder as a result of force majeure for a continuous period of 90 Days, the other Party may at its discretion terminate the Contract by written notice at the end of that period. In the event of such termination, the Parties shall agree upon a fair and reasonable payment for all Service provision up to the date of termination or, where payment has been made in advance, a fair and reasonable reimbursement for Service provision not received.

Term and Termination

1. The initial period of Service provision shall commence on the date that Your Order is submitted and all Fees due under Clause 4 are paid. This period shall last for the duration specified in Your chosen Hosting Package, subject to any provisions in these Terms and Conditions to the contrary (including, but not limited to, this Clause 16).
2. Subsequent periods of Service provision shall last for the duration specified in Your chosen Hosting Package and shall follow on from a previous period, without interruption, subject to Your fulfilment of the payment obligations set out in Clause 4. All subsequent periods of Service provision shall remain subject to these Terms and Conditions unless expressly stated otherwise.
3. Either Party may immediately terminate the Contract by giving written notice to the other Party if:

3.1 any sum owing to that Party by the other Party under these Terms and Conditions is not paid within 30 Business Days of the due date for payment;

3.2 the other Party commits any other breach of any of these Terms and Conditions and, if the breach is capable of remedy, fails to remedy it within 30 Business Days after being given written notice giving full particulars of the breach and requiring it to be remedied;

3.3 an encumbrancer takes possession, or where the other Party is a company, a receiver is appointed, of any of the property or assets of that other Party;

3.4 the other Party makes any voluntary arrangement with its creditors or, being a company, becomes subject to an administration order (within the meaning of the Insolvency Act 1986);

3.5 the other Party, being an individual or firm, has a bankruptcy order made against it or, being a company, goes into liquidation (except for the purposes of bona fide amalgamation or re-construction and in such a manner that the company resulting therefrom effectively agrees to be bound by or assume the obligations imposed on that other Party under these Terms and Conditions);

3.6 anything analogous to any of the foregoing under the law of any jurisdiction occurs in relation to the other Party;

3.7 that other Party ceases, or threatens to cease, to carry on business; or

3.8 control of that other Party is acquired by any person or connected persons not having control of that other Party on the date of the Contract. For the purposes of this Clause 16, “control” and “connected persons” shall have the meanings ascribed thereto by Sections 1124 and 1122 respectively of the Corporation Tax Act 2010.

4. For the purposes of sub-Clause 16.3.2, a breach shall be considered capable of remedy if the Party in breach can comply with the provision in question in all respects.
5. You shall have the additional right to request the early cancellation and termination of the Service and of the Contract (i.e. before a period of Service provision is complete) by written notice of 1 Month. Such notice should include Your username, email address, and hosting account. The following shall apply to such early termination:

5.1 The issuing of refunds is at Our sole discretion.

5.2 If You wish to terminate during the course of a period of Service provision, the Service shall end 1 month after We receive Your notice. Refunds shall be proportionate to the remainder of the period of Service provision active at the time. Refunds shall be issued within 30 Days.

5.3 If You send Us a termination notice under sub-Clause 16.5 in error or change Your mind, We must be informed of this within 30 Days of that notice that You wish that Your Account be reinstated. Any notification outside of this period shall require a new Account to be set up and You shall be required to pay for a full period of Service provision, as specified in Your chosen Hosting Package. The reinstatement of Accounts requires the payment of a reactivation fee of £50 in addition to the repayment of any Fees that were refunded to You by Us when completing your early cancellation.

6. The rights to terminate the Agreement shall not prejudice any other right or remedy of either Party in respect of the breach concerned (if any) or any other breach.

Effects of Termination

Upon the termination of the Agreement for any reason:

1. We shall ensure the complete and secure removal of Your Client Website and all related material from the Hosting Hardware;
2. any sum owing by either Party to the other under these Terms and Conditions shall become immediately due and payable;
3. all Clauses which, either expressly or by their nature, relate to the period after the expiry or termination of the Contract shall remain In full force and effect;
4. termination shall not affect or prejudice any right to damages or other remedy which the terminating Party may have in respect of the event giving rise to the termination or any other right to damages or other remedy which any Party may have in respect of any breach of these Terms and Conditions which exist at or before the date of termination;
5. subject as provided in this Clause 17 and except in respect of any accrued rights neither Party shall be under any further obligation to the other; and
6. each Party shall (except to the extent referred to in Clause 14) immediately cease to use, either directly or indirectly, any Confidential Information, and shall immediately return to the other Party any documents in its possession or control which contain or record any Confidential Information.

No Waiver

No failure or delay by either Party in exercising any of its rights under these Terms and Conditions shall be deemed to be a waiver of that right, and no waiver by either Party of a breach of any provision of these Terms and Conditions shall be deemed to be a waiver of any subsequent breach of the same or any other provision.

Set-Off

Neither Party shall be entitled to set-off any sums in any manner from payments due or sums received in respect of any claim under the Agreement or any other agreement at any time.

Assignment and Sub-Contracting

1. Subject to sub-Clause 20.2 The Contract shall be personal to the Parties. Neither Party may assign, mortgage, charge (otherwise than by floating charge) or sub-licence or otherwise delegate any of its rights thereunder, or sub-contract or otherwise delegate any of its obligations thereunder without the written consent of the other Party, such consent not to be unreasonably withheld.
2. We shall be entitled to perform any of the obligations undertaken by Us through any other member of Our group or through suitably qualified and skilled sub-contractors. Any act or omission of such other member or sub-contractor shall, for the purposes of these Terms and Conditions, be deemed to be Our act or omission.

Relationship of the Parties

Nothing in these Terms and Conditions shall constitute or be deemed to constitute a partnership, joint venture, agency or other fiduciary relationship between the Parties other than the contractual relationship expressly provided for in these Terms and Conditions.

Third Party Rights

1. No part of these Terms and Conditions is intended to confer rights on any third parties and accordingly the Contracts (Rights of Third Parties) Act 1999 shall not apply.
2. Subject to this Clause 22 the Contract shall continue and be binding on the transferee, successors and assigns of either Party as required.

Communications

1. All notices or communications shall be given to Us either by post to or by email to sales@venturedesignandprint.co.uk. Such notice will be deemed received 3 Business Days after posting if sent by first class post, the day of sending if the email is received in full on a Business Day and on the next Business Day if the email is sent on a weekend or public holiday.
2. We may from time to time send You information about Our products and/or services. If You do not wish to receive such information, please click on the ‘Unsubscribe’ link in any email which You receive from Us.

Severance

In the event that one or more of the provisions of these Terms and Conditions is found to be unlawful, invalid or otherwise unenforceable, that / those provision(s) shall be deemed severed from the remainder of these Terms and Conditions. The remainder of these Terms and Conditions shall be valid and enforceable.

Law and Jurisdiction

1. The Agreement and these Terms and Conditions (including any non-contractual matters and obligations arising therefrom or associated therewith) shall be governed by, and construed in accordance with, the laws of England and Wales.
2. Any dispute, controversy, proceedings or claim between the Parties relating to the Agreement or these Terms and Conditions (including any non-contractual matters and obligations arising therefrom or associated therewith) shall fall within the jurisdiction of the courts of England and Wales.

Please Note: the following Terms and Conditions apply to all services supplied or provided by Venture Design and Print

1. Introduction

These Terms and Conditions govern the supply of services and products by Venture Design and Print (“we”, “us”, “our”) to the customer (“you”, “your”). By placing an order with us, requesting work to begin, or paying a deposit, you agree to be bound by these terms and conditions.

2. Quotations

All quotations provided by Venture Design and Print are valid for 30 days unless otherwise stated.

After this period, we reserve the right to amend pricing due to changes in material costs, labour costs, supplier pricing, or other operational factors.

Quotes are based on the specifications provided by the client at the time of request. Any changes to the project scope, specifications, quantity, or requirements may result in additional charges.

3. Orders and Acceptance

An order is considered accepted once any of the following occurs:

• Written confirmation of the order is received from the client
• An initial payment (deposit) is made to commence work
• Work has commenced on the project

Once an order is accepted, the client agrees to these Terms and Conditions.

4. Deposits

The initial payment made by the client to begin a project is considered a deposit. This deposit secures scheduling, design work, and production resources.

All deposits paid to Venture Design and Print are strictly non-refundable.

By paying a deposit, the client agrees that Venture Design and Print will allocate time, resources, planning, and production capacity to their project.

The deposit confirms commitment to the project and allows us to schedule design work, prepare artwork, and secure production time.

Work will commence within 30 days of receipt of the deposit.

The deposit amount will be deducted from the total project invoice once the work is completed.

5. Non-Refundable Deposit Policy

Deposits are taken to secure project scheduling, design time, and production resources.

All deposits are strictly non-refundable under any circumstances once paid.

A deposit will not be refunded if a client cancels a project due to:

• Change of mind
• Deciding not to proceed with the project
• Choosing to use another designer, printer, or supplier
• Delays in providing content, artwork, or approval
• Business decisions made by the client after the project has begun

Changing your mind, cancelling the project, or deciding to work with another company does not constitute a valid reason for a deposit refund.

By paying a deposit, the client acknowledges that Venture Design and Print has reserved time and resources specifically for their project, and that the initial payment is taken as a deposit to carry out the work.

6. Payment Terms

Unless otherwise agreed in writing:

• Full payment must be made before final design files are delivered.
• Full payment must be made before printed materials are released or dispatched.
• Some clients may be offered account terms at our discretion.

We reserve the right to charge statutory interest on overdue invoices in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

Late payments may result in delays to project completion or delivery.

7. Design Work

Design services may include a reasonable number of revisions unless otherwise specified in the quotation or agreement.

Additional revisions beyond what is included may incur additional charges.

All concepts, drafts, mockups, and working files remain the property of Venture Design and Print until full payment has been received.

Once final design files are delivered, any additional changes requested may be treated as a new revision and may incur further charges.

8. Print Orders

Clients are responsible for carefully reviewing all artwork proofs before approving them for print.

Approval confirms that the client has checked the artwork for:

• Spelling and grammar
• Layout and formatting
• Image placement
• Colour selection
• Dimensions and specifications

Once artwork has been approved and sent to print, Venture Design and Print cannot be held responsible for any errors contained within the approved artwork.

Reprints required due to client-approved errors will be charged at full cost.

9. Colour Variation

Due to variations between digital displays, monitors, printers, inks, papers, and materials, slight colour differences may occur.

Venture Design and Print cannot guarantee exact colour matches unless a Pantone or specific colour matching service has been requested and agreed in advance.

10. Client Responsibilities

The client agrees to provide all required content, branding materials, images, and information necessary to complete the project.

This may include:

• Logos
• Text content
• Images
• Brand guidelines
• Print specifications

Delays caused by missing information or slow responses from the client may affect project timelines.

11. Intellectual Property

All design work created by Venture Design and Print remains the intellectual property of Venture Design and Print until full payment has been received.

Once payment has been completed, the client receives the right to use the final approved design for its intended purpose.

Venture Design and Print reserves the right to display completed work within portfolios, marketing materials, and online platforms unless otherwise agreed in writing.

12. Cancellations

If a client cancels a project after work has begun:

• Any deposit paid will remain non-refundable
• The client may also be charged for work completed up to the cancellation point

Print jobs that have already entered production cannot be cancelled.

13. Delivery

Delivery dates and completion times are estimates only.

While Venture Design and Print will always aim to meet agreed deadlines, we are not liable for delays caused by:

• Courier services
• Supplier delays
• Technical issues
• Circumstances beyond our control

14. Limitation of Liability

Venture Design and Print shall not be liable for any indirect, incidental, or consequential loss resulting from the use of our services or products.

Our maximum liability for any claim shall not exceed the total amount paid for the specific service or order in question.

15. Website Use

All content on this website, including text, graphics, branding, designs, and images, is the property of Venture Design and Print unless otherwise stated.

Content may not be copied, reproduced, republished, or distributed without written permission.

16. Public Statements & Conduct

Any untrue, false, or misleading statements, whether posted online, published publicly, or otherwise made available, are considered slanderous and legally actionable.

Each untrue comment, statement, or item discovered on the internet or through other means shall constitute a claim for £1,000 per item.

Visits to Venture Design and Print premises in a violent, harmful, threatening, or intimidating manner will be treated as a personal threat and reported to the police.

Clients are prohibited from approaching, confronting, or addressing any member of Venture Design and Print staff in public regarding disagreements or disputes.

Any such public approach or interaction constitutes a breach of these terms and shall incur a monetary claim of £1,000 per word used in the interaction.

Furthermore, any such interaction conducted in a violent, harmful, or intimidating manner will be treated as a personal threat and reported to the police.

Repeated, excessive, or unnecessary calls, messages, emails, or other forms of contact directed toward Venture Design and Print or its staff may be considered harassment. Venture Design and Print reserves the right to treat such conduct as harassment and take appropriate action, including restricting communication channels, requesting communication via email only, or reporting the matter to the appropriate authorities if the behaviour continues.

17. Changes to Terms

Venture Design and Print reserves the right to update or modify these Terms and Conditions at any time.

Updated terms will be published on this page and will apply to all future orders and services.

18. Third-Party Collections & Visits

Any visits made by bailiffs, debt collectors, or other persons connected with collecting money, including council tax bailiffs, to Venture Design and Print premises will incur a charge of £5,000 per hour.

The first hour of this charge will commence from the moment the visitor is first seen by any member of Venture Design and Print staff or enters the premises.

This charge applies in addition to any other legal or contractual rights we may have regarding debts or payments owed.

By visiting our premises or interacting with our staff, you acknowledge that your actions may be recorded or filmed for security purposes.

19. Contact Information

If you have any questions regarding these Terms and Conditions, please contact:

Venture Design and Print
Email: sales@venturedesignandprint.co.uk
Phone: +44 (0)7522 850050
Website: https://venturedesignandprint.co.uk/

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