Privacy & Cookie Policy

Venture Design and Print

Last updated: 25 August 2026

Venture Design and Print is committed to protecting your privacy and handling personal information responsibly.

This Privacy & Cookie Policy explains how Venture Design and Print (“we”, “us” or “our”) collects, uses, stores and protects personal information when you:

visit our website;
contact us;
request a quotation;
place an order;
purchase Printing, Graphic Design, Branding, Website Design, Website Development, Hosting, Domain or Email Services;
communicate with us about an existing or prospective Project; or
otherwise interact with Venture Design and Print.

This Policy should be read alongside our Terms and Conditions and any other privacy information provided when personal information is collected.

1. Who We Are

For the purposes of applicable UK data-protection law, Venture Design and Print is responsible for deciding how and why personal information is processed in connection with its business activities.

Website: https://www.venturedesignandprint.co.uk

Email: enquiries@venturedesignandprint.co.uk

Telephone: +44 7522 850035

2. Personal Information We May Collect

The personal information we collect depends upon how you interact with Venture Design and Print.

It may include:

your name;
business or organisation name;
email address;
telephone number;
billing address;
delivery address;
town, city, county and postcode;
quotation, order and invoice information;
payment and transaction information;
Project information and requirements;
artwork, designs, photographs, logos, copy or other files supplied to us;
website, hosting, domain or technical information supplied in connection with a Project;
communications between you and Venture Design and Print;
records of approvals, instructions and Project decisions;
customer-service or complaint information; and
technical information collected when you use our website.

3. Information Collected When You Use Our Website

When you access our website, certain technical information may be collected automatically.

This may include:

Internet Protocol (IP) address;
browser type and version;
device type;
operating system;
pages visited;
date and time of visits;
referring website or page;
time spent on pages;
technical diagnostic information; and
cookie or similar technology identifiers where applicable.

Some of this information may constitute personal information under data-protection law.

4. How We Collect Personal Information

We may collect information directly from you when you:

contact us by email, telephone, contact form or another communication method;
request a Quotation;
place an order;
make a payment;
approve artwork, designs or Project stages;
supply Project files or information;
purchase or renew Hosting, Domain or Email Services;
make a complaint or enquiry; or
otherwise communicate with Venture Design and Print.

We may also receive information through our website, payment providers, delivery companies, production partners, hosting systems or other third-party services used to provide our Goods and Services.

5. How We Use Personal Information

Venture Design and Print may use personal information for purposes including:

responding to enquiries;
preparing Quotations;
setting up and managing customer accounts;
processing orders;
providing Printing Services;
providing Graphic Design and Branding Services;
providing Website Design and Development Services;
providing Hosting, Domain and Email Services;
processing payments and maintaining financial records;
arranging manufacturing, production and delivery;
communicating about Projects and orders;
recording customer instructions and approvals;
providing customer support;
handling complaints, disputes or refund requests;
protecting our legal rights and responding to legal claims;
preventing fraud, abuse and security incidents;
operating, maintaining and improving our website;
monitoring website performance and usage where permitted;
complying with legal, tax, accounting and regulatory obligations; and
maintaining appropriate business records.

6. Our Lawful Bases for Processing

Under applicable data-protection law, we must have a lawful basis for processing personal information.

Depending upon the circumstances, Venture Design and Print may rely upon one or more of the following lawful bases:

Contract

We may process personal information where it is necessary to take steps at your request before entering into a contract or to perform a contract with you.

This may include preparing Quotations, processing orders, carrying out Projects, arranging print production, delivery, website development, hosting and other Services.

Legal Obligation

We may process personal information where necessary to comply with legal obligations, including accounting, taxation and other regulatory requirements.

Legitimate Interests

We may process information where necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.

These interests may include:

operating and improving our business;
maintaining appropriate customer and Project records;
protecting our systems, business, staff and customers;
preventing fraud and misuse;
handling complaints and disputes;
establishing, exercising or defending legal claims;
maintaining website security;
understanding how our Services are used; and
improving our Goods and Services.

Consent

Where required, we may rely upon your consent.

This may include certain marketing communications, cookies or similar technologies where consent is required by law.

Where processing is based upon consent, you may withdraw that consent at any time, although withdrawal does not affect processing that was lawful before consent was withdrawn.

7. Printing, Production and Delivery Partners

Where you purchase printed goods, we may need to share information with third-party manufacturers, print production partners and delivery companies where necessary to fulfil your order.

This may include information such as:

your name;
business name;
delivery address;
telephone number;
email address where required for delivery notifications;
order specifications; and
artwork or files required to manufacture the goods.

We only disclose information that is reasonably required to fulfil the relevant order or service.

8. Website Design, Hosting and Technical Services

Where you purchase Website Design, Website Development, Hosting, Domain or Email Services, we may process technical information necessary to provide those Services.

This may include:

website credentials;
hosting credentials;
domain information;
DNS records;
email account information;
website files and databases;
content supplied for publication;
technical logs; and
other information reasonably necessary to develop, host, maintain or support the relevant Service.

Clients should avoid providing passwords or other sensitive credentials through insecure channels where a more secure method is available.

9. Payment Information

Payments may be processed using banks, card processors or other payment service providers.

Venture Design and Print may receive payment-related information such as transaction references, payment status and limited payment details.

We do not necessarily receive or store the complete card information used to make a payment where that information is processed directly by a payment provider.

10. Sharing Personal Information

We may share personal information where reasonably necessary with:

print manufacturers and production partners;
couriers and delivery companies;
payment processors and financial institutions;
website hosting and infrastructure providers;
domain registrars;
email and communications providers;
software and technology providers;
professional advisers, including accountants or legal advisers;
contractors or specialists assisting with a Project;
government, regulatory, law-enforcement or other authorities where required by law; and
other parties where disclosure is reasonably necessary to establish, exercise or defend legal rights.

We do not sell personal information.

11. International Transfers

Some third-party service providers used by Venture Design and Print may process or store information outside the United Kingdom.

Where personal information is transferred internationally, Venture Design and Print will take reasonable steps to ensure that appropriate protections are used where required by applicable data-protection law.

These protections may include recognised adequacy arrangements, contractual safeguards or other lawful transfer mechanisms.

12. How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting, tax, contractual and dispute-resolution requirements.

Retention periods vary depending upon the type of information and the reason it is held.

For example, we may retain:

customer and order records for accounting and tax purposes;
Quotations, invoices and payment records;
Project correspondence and approval records;
design and artwork records where reasonably required for future customer orders or dispute resolution;
website and hosting records while Services remain active and for a reasonable period afterwards; and
records required to establish, exercise or defend legal claims.

Information that is no longer required will be deleted, anonymised or otherwise securely disposed of where reasonably practicable.

13. Security of Personal Information

Venture Design and Print takes reasonable technical and organisational measures to protect personal information against accidental or unlawful loss, misuse, disclosure, alteration or unauthorised access.

However, no internet transmission, electronic storage system or computer system can be guaranteed to be completely secure.

Clients are also responsible for protecting passwords, credentials and other information within their own control.

14. Your Data Protection Rights

Depending upon the circumstances and applicable law, you may have rights including:

the right to be informed about how your personal information is used;
the right to request access to personal information held about you;
the right to request correction of inaccurate or incomplete information;
the right to request erasure of personal information in certain circumstances;
the right to request restriction of processing in certain circumstances;
the right to object to certain processing;
the right to data portability in certain circumstances;
rights relating to automated decision-making where applicable; and
the right to withdraw consent where processing is based upon consent.

These rights are not absolute and may be subject to legal exceptions.

To exercise a data-protection right, please contact Venture Design and Print using the details at the end of this Policy.

15. Complaints About Use of Personal Information

If you have concerns about how Venture Design and Print handles your personal information, please contact us so that we can investigate the matter.

You may also have the right to complain to the Information Commissioner’s Office (ICO), the United Kingdom’s data-protection regulator.

Information Commissioner’s Office — Make a Complaint

16. Children’s Privacy

Venture Design and Print’s Services are primarily intended for businesses and adults.

We do not knowingly seek to collect personal information directly from children for the purpose of providing our commercial Services.

If you believe that a child has provided personal information to Venture Design and Print in circumstances where this should not have occurred, please contact us so that the matter can be investigated.

17. Links to Other Websites

Our website may contain links to websites operated by third parties.

Venture Design and Print is not responsible for the privacy practices, content or security of independent third-party websites.

We recommend reviewing the privacy information provided by any third-party website you visit.

18. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, provide security, understand website usage and provide other functionality.

A cookie is a small file or piece of information stored on or accessed from your device when you use a website.

Similar technologies may include local storage, tags, pixels, scripts or other technologies used to store or access information on a device.

19. Types of Cookies We May Use

Strictly Necessary Cookies

These cookies are required for the operation, security or essential functionality of the website.

They may include cookies required for:

website security;
shopping basket functionality;
checkout;
session management;
fraud prevention; or
remembering privacy or cookie choices.

Where a cookie is strictly necessary to provide a service requested by the user, consent may not be required.

Preference or Functional Cookies

These cookies may remember preferences or settings to improve website functionality.

Analytics Cookies

Analytics technologies may help us understand how visitors use the website, which pages are viewed and how the website performs.

Where consent is required for analytics cookies or similar technologies, they will only be used after the required consent has been obtained.

Marketing or Advertising Cookies

If Venture Design and Print uses advertising, remarketing or behavioural tracking technologies, those technologies may be used to understand advertising effectiveness or deliver relevant advertising.

Where consent is required, these technologies will not be used until the relevant consent has been obtained.

20. Cookie Consent and Your Choices

Where required by law, Venture Design and Print will seek consent before placing or accessing cookies or similar technologies that are not strictly necessary.

Non-essential cookies should not be treated as accepted merely because a visitor continues to browse the website.

Where available, you may use our cookie-consent controls to accept, reject or manage categories of non-essential cookies.

You may also control cookies through your browser settings.

Blocking some cookies may affect the operation or functionality of parts of the website.

21. Google Analytics and Website Analytics

Venture Design and Print may use Google Analytics or another analytics service to understand website usage and improve the website.

Analytics services may collect information such as device information, pages visited, approximate location, browser information and interactions with the website.

Where analytics cookies or similar technologies require consent, they will only be activated after the appropriate consent has been obtained.

Google’s own privacy information is available at:

Google Privacy Policy

22. Third-Party Cookies and Embedded Content

Some website functionality may be supplied by third parties and may result in cookies or similar technologies being set by those providers.

This may include embedded media, maps, payment services, social-media features or other external services.

Where required, these technologies will be subject to appropriate cookie-consent controls.

23. Managing Cookies Through Your Browser

Most web browsers allow users to control cookies through browser settings.

Depending upon your browser, you may be able to:

view stored cookies;
delete cookies;
block all cookies;
block third-party cookies;
clear cookies when the browser closes; or
use private or incognito browsing modes.

Please refer to your browser’s help or privacy settings for further information.

24. Changes to This Privacy & Cookie Policy

Venture Design and Print may update this Privacy & Cookie Policy from time to time to reflect changes in our Services, technology, legal obligations or data-processing practices.

The latest version will be published on this page and the “Last updated” date will be amended accordingly.

We encourage visitors and Clients to review this Policy periodically.

25. Contact Us

If you have questions about this Privacy & Cookie Policy or how Venture Design and Print handles personal information, please contact us: